Automate client intake, answer practice area questions, and book initial consultations — without billing solicitor time on repetitive pre-engagement queries.
“I need help before I make my next decision.”
Jennox is purpose-built to eliminate the friction that holds legal services businesses back.
Solicitors spending billable time on pre-engagement queries
Jennox answers intake FAQs (practice areas, fees, process, next steps) before a solicitor is involved, saving unbillable time.
Potential clients leave if they don't get quick answers
Jennox responds instantly to every website visitor, so a potential client gets an answer while they're still deciding who to contact.
Out-of-hours enquiries missed entirely
24/7 availability captures client enquiries submitted at any time — including 11pm on a Sunday — instead of losing them while you're closed.
Everything your legal services business needs to automate conversations, capture leads, and deliver 24/7 support.
Answers questions about your areas of law, processes, fees, and typical timelines — professionally, from your firm's approved content.
Collects client name, contact details, matter type, and urgency level during conversation. Qualified leads routed to the right solicitor.
Prospective clients book initial consultations directly through the chatbot, with confirmations sent automatically.
Jennox does not provide legal advice. Conversations are encrypted in transit and at rest, and can be deleted on request.
Captures client enquiries around the clock — including evenings, weekends, and bank holidays when your office is closed.
Asks about urgency during intake, so urgent matters such as injunctions or custody hearings reach your team with the details already collected.
See how Jennox transforms the most common customer interactions for legal services businesses.
24/7
client enquiry coverage
In chat
consultation booking
CRM
every enquiry saved as a contact
No
legal advice — questions go to your team
Common questions about using Jennox in legal services. Can't find your answer? Ask us directly.
More questions? View all frequently asked questions
Practical reading on automating customer conversations in legal services.
Bring customer conversations, leads, and bookings into one platform. Start free — no credit card required.
