Does Jennox CRM replace my existing CRM?

It can. Jennox CRM is built for businesses that want chatbot, CRM, and booking in one system. Connectors for HubSpot and Salesforce are planned but not available yet, so today your contacts live in the Jennox CRM and can be exported as CSV.

How are leads captured without manual entry?

When a visitor chats with your Jennox chatbot and shares their name, email, or phone number during the conversation, that information is automatically created as a new CRM contact — including the full chat transcript and source URL.

What does a contact record include?

The name, email and phone number collected in the chat, the full conversation, the pipeline stage, tags and notes, and any meetings the contact has booked.

Can I import my existing contacts?

Yes. Upload a CSV file, map your columns to Jennox's contact fields such as name, email and phone, and your existing contacts are imported.

Is there a per-user fee?

No. All team seats included in your plan can access the CRM. There are no additional per-seat charges — the price you see is what you pay regardless of team size within your plan's seat limit.

Can multiple team members collaborate on the same CRM?

Yes. Everyone on your team works from the same contacts, notes and conversations, and role-based permissions control who can view or edit records.

Smart CRM

Smart CRM That Fills Itself Every Lead. Every Conversation. Always Synced.

Every chatbot conversation automatically creates and enriches a contact. Your pipeline stays current without lifting a finger.

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JENNOX CRMLIVE PIPELINE

NEW LEADS184+24%QUALIFIED96+18%NEW LEADS12this week

NEW 3

AKAmelia KingPricing question · just now

DMDaniel MooreProduct enquiry · 3m

QUALIFIED 2

SRSophia ReedHigh intent · demo requested

JLJames LeeEnterprise · 25 seats

BOOKED 2

NONina OrtizDemo booked · Tomorrow

EBEthan BrownSales call · 2:30 PM

Business team collaborating around customer data

Pipeline manager

Contact createdDetails and conversation saved from chat

Meeting bookedFrom the chatbot conversationNEW

Autocontacts from captured leads

Fullconversation saved with each contact

Built inno separate CRM to connect

Includedin all plans, no per-seat fees

Recommended guide

How to build a useful chatbot-to-CRM workflow

Turn customer intent into an owned, consent-aware contact record with context and a clear next action.

Read the guide

How It Works

Up and running in minutes

Connect your chatbot

Jennox's chatbot and CRM share a live sync from day one. No integration setup — every conversation feeds the CRM automatically.

AI enriches every contact

Name, email, phone and the full conversation are saved from the chat — no separate form to fill in.

Work your pipeline

Move contacts through pipeline stages, add notes and tags, and follow up with the full conversation in front of you.

Features

Everything your business needs

Jennox Smart CRM is built for teams of every size — powerful enough for enterprise, simple enough for a one-person business.

Auto Lead Capture

Every chatbot visitor who shares their info becomes a CRM contact instantly. Name, email, phone, source channel — all captured without forms.

Pipeline Stages

Every contact sits in a pipeline stage, so your team can see where each lead stands.

Tags & Filters

Tag contacts and filter by stage or source to build focused lists for follow-up.

Activity Timeline

Conversations, notes and bookings on one record per contact, so your team always knows where each relationship stands.

Bookings on the Contact

Meetings booked through the chatbot or booking page appear on the contact's record automatically.

Team Collaboration

Your whole team works from the same contacts, notes and conversations, with role-based access to control who can do what.

Bulk Import / Export

Upload your existing contacts via CSV with custom field mapping. Export your full CRM data anytime — your data is always portable.

Filter & Segment

Search and filter contacts by source, pipeline stage and tags to build focused lists for follow-up.

Use Cases

Built for your industry

Businesses across every sector use Jennox Smart CRM to grow faster, support better, and automate more.

💼

Sales Teams

See every inbound lead with its conversation and pipeline stage, so no enquiry goes cold.

📣

Marketing Teams

Filter leads by source and tag, and see which conversations brought them in.

🤝

Customer Success

Keep customer conversations, notes and bookings on one record, so anyone on the team can pick up the relationship.

🏢

Agencies

Run a chatbot per client website and keep every lead it captures in one CRM.

See how Jennox performs in your specific industry

Browse all industries

Comparison

How Jennox CRM compares to standalone CRM platforms

Other tools do one thing. Jennox gives you the complete platform.

Tool

What's different

HubSpot CRM

Free tier is limited; advanced features require costly per-seat paid plans — and no native chatbot to auto-fill it

Salesforce

Powerful but complex setup, significant per-seat cost, and no chatbot integration out of the box

Pipedrive

Manual data entry required; no AI lead capture from website conversations

Zoho CRM

Per-seat pricing compounds quickly for growing teams; no native chatbot auto-capture

Jennox CRM

Auto-captures leads from the chatbot, no per-seat fees — included with every Jennox plan

Platform

Works seamlessly with the full Jennox platform

Jennox CRM is natively connected to your chatbot, contact center, and booking module — contacts, conversations, and appointments all live in one unified record.

AI Chatbot

Train on your content, answer 24/7

Learn more

Contact Center

AI-powered customer support hub

Learn more

Calendar Booking

Calendly-style scheduling built-in

Learn more

FAQ

Frequently asked questions

Everything you need to know about Jennox Smart CRM. Can't find an answer?Ask us directly

More questions? View all frequently asked questions

Ready to get started with Smart CRM?

Bring customer conversations, leads, and bookings into one platform. Start free — no credit card required.

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